Privacy policy.

Effective Date: 10.03.2025
Business Name: Glaves Limited
Contact: liam@glaveslimited.com
Address: 9 Scott Street, Pudsey, LS28 9B

At Glaves Limited, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. What Information We Collect

We may collect and process the following types of personal data:

  • Identification Details – Full name, date of birth, photographic ID (passport or driving licence)

  • Contact Details – Email address, phone number, home address

  • Financial Information – Proof of funds, bank statements, income details (only when necessary)

  • Property Preferences – Investment goals, location preferences, budget range

  • Correspondence – Emails, messages, and phone call notes

  • Website Usage Data – IP address, browser type, and cookies (if applicable on your website)

2. How We Collect Your Data

We collect your data when:

  • You fill in a form on our website or via email

  • You engage our property sourcing/investing/selling services

  • You provide documents for Anti-Money Laundering (AML) compliance

  • You communicate with us via phone, email, or in person

3. How We Use Your Data

We use your data to:

  • Provide property sourcing and deal packaging services

  • Verify your identity and comply with AML regulations

  • Communicate with you about deals, services, and updates

  • Introduce you to third-party professionals at your request (e.g., solicitors, brokers)

  • Maintain internal records and ensure regulatory compliance

4. Lawful Basis for Processing

We process your data on the following legal bases:

  • Consent – You have given clear permission to process your data for a specific purpose

  • Contract – Processing is necessary to fulfil our contractual obligations to you

  • Legal Obligation – Required to comply with applicable laws (e.g., AML requirements)

  • Legitimate Interests – For our operational and business interests, provided your rights are not infringed

5. Sharing Your Information

We will never sell your data. We may share your information with:

  • Solicitors, brokers, or letting agents at your request

  • Regulatory authorities, if legally required

  • IT service providers for secure data storage

All third parties we work with are required to comply with data protection laws and keep your data secure.

6. Data Storage and Retention

  • We store your data securely using encrypted systems and password-protected storage.

  • We retain your data for up to 7 years to comply with legal and financial regulations, unless you request erasure sooner (where permissible).

7. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data (subject to legal obligations)

  • Object to processing or request restriction of processing

  • Withdraw consent at any time

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us at [your email address].

8. Cookies and Website Tracking

If your website uses cookies or analytics (like Google Analytics), you must include this:

Our website uses cookies to enhance your experience and analyze traffic. By using our website, you consent to our use of cookies. You can disable cookies in your browser settings at any time.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website or upon request. Continued use of our services indicates your acceptance of any changes.

10. Contact Us

If you have questions or concerns about your personal data or this policy, please contact:

Liam Glaves / Data Protection Officer
📧 liam@glaveslimited.com